Services
Burgess
Communications Solutions provides consulting and project management
services to clients in the healthcare, financial, commercial, and
manufacturing industries. We follow a structured approach with defined
deliverables from initial assessment to implementation in the following
areas.
- Baseline
Assessment
- Requirements
Analysis
- Strategic
and Tactical Planning
- RFI/RFP
Preparation
- Proposal
Evaluation
- Technical
Evaluation & Support
- Implementation
& Project Management
- Operational
& Organizational Assessment
Subject Matter Expertise and Experience
Recognized in the vendor community
as a Tier One consulting firm, we are regularly invited by major
equipment manufacturers and service carriers to non-disclosure conferences
and seminars. Using our knowledge, you have a strategic advantage
in your industry.
Areas of particular expertise include:
- IP Telephony Systems
- Business Case and ROI Development
- Telecommunications Architecture
Comparison & Evaluation
-
CO-based versus PBX-based versus
IP-based
-
Hosted versus premises owned
- Contact Centers
- Traditional PBXs
- Peripheral Systems
- Voice & Unified Messaging
- Call Accounting
- Tele-management
- Mobile Solutions
- Collaboration
- Videoconferencing
Burgess Communications Solutions maintains
a special niche in emergency notification system and overhead paging
design and implementation. Burgess Communications is noted for developing
the Quiet Hospital Model™ for overhead paging.
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